Public Workshop

A one-day, practical workshop:

• For managers and leaders whose career success depends on resolving tough situations effectively
• For anyone who wants to experience the I-SkillsZone system of concepts, skills and processes first hand for possible adoption at your company.

You will use I-SkillsZone system to learn how to:

1. Analyze difficult situations systemically
2. Manage anxiety (that feeds avoidance or stimulates abrasiveness) to engage situations constructively
3. Conduct skilled, productive critical conversations — inside and outside your company

You will leave the workshop with a strategic plan for dealing effectively with your most difficult situation on the job.

Click here for more information on the workshop, and to rate your own ability to resolve difficult situations (and see how others rate themselves).